Help

Need Help?

Here are a few answers to some common questions:

What Shipping methods do you offer?

 

We offer:

Local pickup is always free of charge.

Flat Rate via US Postal Service:

We ship all orders using the least expensive flat rate boxes via US Postal Service.

Up to three small jars (16 oz size) which will fit in one medium box: The charge is $12.50

It will fit up to three small jars, or two small (16oz size) and one large (32 oz size).

If you order two or more large jars (32 oz size) your minimum flat rate is $16.20.

For orders over eight jars of any size (or combination of sizes) the minimum flat rate is $32.40.

Orders of a dozen jars (full case) of any size (or combination of flavors or sizes) will be shipped free of charge.

Shipping Transit Times:  Login to check the status of your existing order here.

Normally the shipping time can vary from 2-3 days, but across the country may often take 5-7 days depending on weather.

Free shipping for any order totaling $80.00 (total before shipping cost is included) or more.

 


 

Still need help?
Call (559) 638-4095 8-6pm PST or email (best method) amber.balakian@gmail.com for a quick response to any product or shipping related question.